FAQs
No, we don’t provide specific arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low. But we do send you a text 60 minutes before we arrive!
Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but because of our size, we can generally offer 2-3 options to best fit your schedule.
We are delighted to clean while dogs are around. However, if your dog has shown signs of aggression, please keep them inside during the cleaning. Ensuring the safety of our team is our top priority. If your dog displays aggression towards our team, we will ask you to bring them inside or we may need to remove your location from our route.
Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. Each location is slightly different. In some areas, we will take the waste off your property and properly dispose of it with Waste Management. In other areas, we will double bag the waste and place it in each customer’s trash can or neatly on the side of their house.
No way! You can start, pause, and cancel your subscription at any time by updating this in your customer portal or by calling our office.
Hound Hygiene offers pooper scooper service plans starting at just $60 per month. Pricing depends on yard size, service frequency, and the number of dogs. Most clients typically pay between $95 and $135 per month.
At Hound Hygiene, we prioritize the safety of our clients and their dogs. To keep every dog safe, we thoroughly clean all equipment and shoes between yards using a kennel-grade disinfectant. This helps prevent the spread of germs. After cleaning, we take gate pictures to assure you that your pets will not escape the yard. Additionally, all our employees undergo background checks for added security.
Yes! Hound Hygiene provides dog waste removal services year-round at all of our locations. If it rains lightly, we will still continue services. If lightening has been reported, we will ask our employees to hold off until it passes in order to keep them safe! If the weather prevents us from getting to your property for some reason, we will visit the next business day.
Hound Hygiene will clean any areas of your property that have dog waste issues including front, back, and side yards, flower beds, dog runs, etc.